TransCont

Solving questions locally
The main problems, connected with purchases in China, were and remain the following:

• The delivery of goods which don’t meet the quality requirements
• Large amount of defective goods in the consignment
• Mixed sorts of goods (disparity of quantity and names in the combined deliveries)
• Shipping of commodity in a failing amount
• Every new delivery gets worse.

More often it is the result of customer’s insufficient vigilance and impossibility to supervise the process, and also is determined by the attitude of the Chinese supplier to the given order (one will never offer mismatching products to “familiar“ people!). Nevertheless, it’s easier not to let these problems happen, than to solve problems after getting wrong cargo. We start to settle all questions straightaway in China reducing possible troubles to a minimum!

Our services – Your potential
We will help you to control the terms of manufacture, check quantity and quality of the shipment, control the delivery of consignment, as a result we may guarantee regular and safe consignment deliveries to the port of destination or straight to your warehouse. Such participation of our company is stipulated in the tripartite agreement at a stage of negotiations and is a very serious stimulus for the manufacturer to fulfill the terms and conditions of the contract. Our contacts of all levels in China are on the guard of your interests. The control of manufacture is a general control, which is conducted in the Skopje office with the help of representatives in China. Our employees will be in contact with you and Chinese manufacturer to make sure of prompt placement of orders and will inform you about the process of manufacture, shipment, delivery or custom clearance, quantity and quality check of the shipment.

– We request our clients about detailed instructions on the quality and quantity check of the products; co-ordinate the volumes of selective verification and acceptable deviations. After that our specialists of our representative offices in China go to factories, personally present at a load, conduct verification of commodity in obedience to instructions and operatively decide questions with producers. There is a possibility to contact you on-the-fly to get your instructions and orders in case of disputable questions. If necessary, there can be done a random laboratory test of the product samples (terms and conditions are additionally agreed). After receiving results, the report is made. There you can find information about the verification and its results. The tested goods are marked and the container is sealed. Our company guarantees and carries responsibility for the tested goods. Control of dispatch – we will make sure that the consignment was tested and safely shipped and will inform you about it!

We protect you from possible losses, enable you to save on expenses and take reward for this, the size of which is formed coming from a value and volumes of load, volumes of verification and amount of workings days, spend by our specialists on realization of visit and on presenting the trip report.

Our services give the opportunity to secure against unpleasant “surprises”, prevent losses and express the great confidence in the cargo safety, consignment after consignment.